PKR 888 Privacy Policy – How We Protect Your Data

1Who We Are

PKR 888 operates the online betting and gaming platform available at pkr888.run. We are the data controller responsible for personal information collected through this website and any associated PKR 888 mobile applications.

When this policy refers to "PKR 888", "we", "us", or "our", it means the PKR 888 platform and the company operating it. When it refers to "you" or "your", it means any registered player or visitor to the PKR 888 platform.

Our platform is designed and operated specifically for Pakistani players. All financial transactions on PKR 888 are conducted in Pakistani Rupees (PKR Rs), and our data practices are designed with the needs and expectations of Pakistani users in mind.

For all privacy-related queries, you can reach us at support@pkr888.run. Our support team handles privacy requests in both Urdu and English, 24 hours a day.

2Personal Data We Collect

PKR 888 collects personal data in three main ways: information you provide directly, information collected automatically as you use the platform, and information received from third parties such as payment processors or identity verification services.

Information you provide directly:

• Full name, date of birth, and gender (required for account registration and age verification)
• Email address and mobile phone number (for account access and communications)
• National Identity Card (CNIC) number and copies of identity documents (for KYC verification)
• Residential address in Pakistan (for identity verification and fraud prevention)
• Payment method details — mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT, or card details for Visa/Mastercard transactions
• Responsible gaming preferences such as deposit limits, session limits, and self-exclusion requests
• Support and communication records — messages sent to our support team

Information collected automatically:

• IP address and general geographic location (city/region level)
• Device type, operating system, and browser information
• Session data including login times, pages visited, and time spent on the platform
• Betting and gaming activity including markets accessed, bets placed, game history, and transaction records
• Referral tracking data (which link or code brought you to PKR 888)
• Cookie data as described in Section 7

Information from third parties:

• Payment confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard payment processors
• Identity verification results from KYC service providers
• Fraud and AML screening results from compliance service providers

3How We Use Your Personal Data

PKR 888 uses your personal data for the following specific purposes:

PKR 888 does not use your personal data for automated decision-making that produces significant legal effects without human review. Responsible gaming interventions involve human oversight from our support team.

4Legal Basis for Processing

PKR 888 processes your personal data under the following legal grounds:

• Contract performance: Processing necessary to provide you with the PKR 888 service — account management, payments, and gaming access.
• Legal obligation: KYC identity verification, AML checks, age verification, and record-keeping obligations imposed by our gaming licence conditions.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and improving PKR 888 services for all Pakistani players.
• Consent: Marketing communications by email or SMS — only where you have explicitly opted in. You can withdraw this consent at any time.

Where we rely on legitimate interests, we conduct a balancing test to ensure those interests do not override your rights or interests. If you would like details of a specific balancing test, contact us at support@pkr888.run.

5Who We Share Your Data With

PKR 888 shares personal data only with third parties that are necessary for operating the platform or fulfilling legal obligations. We do not sell personal data under any circumstances.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard acquirers receive payment data necessary to process your PKR Rs deposits and withdrawals. These processors operate under strict data security standards.
• KYC and identity verification providers: Third-party services that verify CNIC documents and identity information receive the documents you submit for verification. These providers are contractually bound to use your data only for verification purposes.
• AML and fraud screening services: Transaction data may be shared with compliance service providers for anti-money laundering screening as required under our licence conditions.
• IT infrastructure providers: Cloud hosting and data storage providers that support the technical operation of pkr888.run. These providers are contractually prohibited from accessing your data for their own purposes.
• Regulatory authorities: PKR 888 may be required to share data with regulatory authorities, law enforcement, or courts where required by law or valid legal process.

All third-party service providers that handle your data are bound by data processing agreements that restrict how they can use your information and require them to implement appropriate security measures.

6International Data Transfers

Some of PKR 888's infrastructure and service providers operate servers located outside Pakistan. When your personal data is transferred internationally, PKR 888 ensures that adequate protections are in place, including:

• Contractual clauses in our agreements with service providers that require international recipients to apply protections equivalent to those applied in Pakistan.
• Selection of service providers that operate under recognised international data protection standards.
• Minimisation of data transferred internationally to only what is strictly necessary for the service being provided.

If you would like information about the specific safeguards in place for any particular international transfer, please contact us at support@pkr888.run.

7Cookies & Tracking Technologies

PKR 888 uses cookies and similar technologies on pkr888.run. A cookie is a small text file stored on your device when you visit our site. We use the following categories of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Collect anonymised data about page load times, error rates, and server performance. This helps PKR 888 maintain a reliable experience for all Pakistani players.
• Functional cookies: Remember your preferences such as language settings and whether you have seen a particular notification. These improve convenience but are not essential.
• Analytics cookies: Track anonymised usage patterns — which pages are most visited, typical navigation paths, and device types. This data helps us prioritise improvements to the PKR 888 platform. No personally identifiable information is included in analytics data.

You can manage non-essential cookies through your browser settings. Disabling essential cookies will affect the functionality of pkr888.run. PKR 888 does not use third-party advertising or retargeting cookies.

Our referral programme uses a tracking cookie that is set when someone clicks your referral link. This cookie has a 30-day lifespan and is used solely to attribute a successful referral to the correct PKR 888 account holder.

8How Long We Keep Your Data

PKR 888 retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. Specific retention periods:

• Active account data: Retained for the life of your PKR 888 account plus a minimum of 5 years after account closure, as required by our gaming licence conditions for audit and AML compliance purposes.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, for financial and AML compliance purposes.
• Identity verification documents: Retained for 5 years from the date of verification or account closure, whichever is later.
• Support communications: Retained for 3 years from the date of the interaction.
• Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of the consent interaction.
• Anonymised analytics data: May be retained indefinitely as it cannot be linked back to individual players.

When the retention period for a category of data expires, PKR 888 securely deletes or anonymises that data. We do not retain data indefinitely as a precaution — if the purpose has been fulfilled and the legal minimum retention period has passed, the data is removed.

9Your Data Rights

As a PKR 888 player, you have the following rights over your personal data. To exercise any of these rights, contact us at support@pkr888.run. We will respond within 30 days.

10Children's Privacy

PKR 888 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a person under 18 has created an account, we will immediately close that account and delete all associated personal data.

If you are a parent or guardian and believe your child has registered on PKR 888 without your knowledge, please contact us immediately at support@pkr888.run. Include the account details if known and we will investigate and take immediate action.

PKR 888 uses age verification as part of the account registration and KYC process specifically to prevent underage access to our platform.

11Security Measures

PKR 888 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• TLS encryption: All data transmitted between your device and pkr888.run is encrypted using Transport Layer Security (TLS). You can verify this by the padlock icon in your browser's address bar.
• Access controls: Personal data is accessible only to PKR 888 employees and contractors who need it for their specific role. Access is logged and reviewed regularly.
• PCI-compliant payment handling: Card payment data is handled by processors that comply with PCI-DSS Level 1 standards. PKR 888 does not store full card numbers on its own systems.
• Regular security audits: PKR 888 conducts periodic security reviews and penetration tests to identify and address vulnerabilities before they can be exploited.
• Two-factor authentication: Available for all PKR 888 accounts. We strongly encourage all Pakistani players to enable 2FA for an additional layer of account protection.
• Breach response plan: PKR 888 maintains a documented incident response plan. In the event of a breach affecting personal data, affected players will be notified promptly with details of what data was involved and what steps are being taken.

While PKR 888 implements strong security measures, no system connected to the internet can be guaranteed 100% secure. You also have a responsibility to keep your login credentials private and to use a strong, unique password for your PKR 888 account.

12Marketing Communications

PKR 888 only sends marketing communications to players who have explicitly opted in to receive them. Marketing messages may include information about promotions, bonuses, new game launches, PSL betting features, and other PKR 888 updates.

You can opt in to marketing during registration or at any time through your account settings. You can withdraw your consent to receive marketing at any time by:

• Clicking the unsubscribe link in any PKR 888 marketing email.
• Updating your communication preferences in your PKR 888 account settings.
• Contacting support at support@pkr888.run requesting removal from marketing lists.

Withdrawing consent for marketing does not affect your ability to use the PKR 888 platform or receive service communications (such as transaction confirmations, security alerts, or responsible gaming messages). Service communications are not marketing and are sent as part of our contractual obligation to you.

PKR 888 does not send marketing to players who are currently self-excluded, have set a responsible gaming cooling-off period, or have an account under investigation.

13Changes to This Privacy Policy

PKR 888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. The "Last updated" date at the top of this page always shows when the policy was last revised.

When we make material changes to how we handle your personal data, we will notify registered players via email or through a prominent notice on the PKR 888 platform before the changes take effect. Minor updates — such as clarifications of existing language — may be made without individual notification, though the page date will always be updated.

We encourage you to review this Privacy Policy periodically. Continued use of PKR 888 after a policy update constitutes acceptance of the revised terms. If you do not accept a material change, you may request account closure as described in our Terms and Conditions.

14Contact Us & Complaints

For any questions about this Privacy Policy or how PKR 888 handles your personal data, please contact our support team:

• Email: support@pkr888.run
• Subject line for privacy requests: "Privacy Policy Query" or "Data Rights Request"
• Live Chat: Available on pkr888.run 24/7, in Urdu and English
• Response time: Within 4 hours for general queries; within 30 days for formal data rights requests

If you believe PKR 888 has not handled your personal data in accordance with this policy, you have the right to make a complaint. We ask that you contact us first so we have the opportunity to investigate and resolve the matter directly. If you remain unsatisfied after our response, you may escalate to the relevant data protection or gaming regulatory authority.

PKR 888 takes all privacy complaints seriously. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days. For complex matters, we may request additional information from you to complete our investigation.